You can keep the software on your computer for future assistance, or delete it and re-download again if necessary. Quit QuickSupport Close the QuickSupport application to terminate the remote control session. Allow remote control by ITS technician Provide the ID and password to the technician.Ĥ. A new password is generated each time you launch the program.ģ. You will see a window with an ID and Password. Note: Windows users may get a warning from your antivirus software when launching QuickSupport. ![]() ![]() Remote control is only possible when this application is running. Save the downloaded file to your desktop and double-click on the ITS QuickSupport icon to start the software. Older Macs - download Mac QuickSupport Tool for macOS 10.10 If that happens right click on the zip file and choose Open. Depending on your security settings, you may get an error. Desta forma, podemos obter suporte técnico remoto e acessar o conteúdo de outro dispositivo como se o tivéssemos em mãos. If your web browser does not automatically extract the ITS QuickSupport program, open the zip file to extract it. Baixar o arquivo APK do TeamViewer QuickSupport nos dá a capacidade de controlar remotamente um smartphone com outro telefone celular ou PC. Mac QuickSupport Tool for macOS 10.11+ ITSQuickSupport.zip This is a zip archive file. ![]() Windows QuickSupport Tool ITSQuickSupport.exe This download is a program file that you can double-click to run. First Focus QuickSupport tool allows our service desk to provide remote assistance using TeamViewer software to establish a remote connection to your. Solo a gente de confianza se puede conectar a su ordenador y la contraseña de acceso cambiará automáticamente después de cada sesión. Do not run QuickSupport and allow remote control unless you are on the phone with a tech and understand what is being done via remote support. Todo lo que necesitas hacer es ejecutar TeamViewer QuickSupport, y para proporcionar el mando a distancia, ID de usuario y su contraseña para permitir el acceso al ordenador de su escritorio. QuickSupport should only be run when you are on the phone with ITS support staff. TeamViewer is the name of the software we are using to provide QuickSupport. ![]() ITS QuickSupport is a tool used by the ITS Support Center to provide remote computer assistance in support of the Help Desk and Standard Desktop Support services.
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